Hotel barge cruising ( barging ) in France
Q &A Your Questions Answered
HOW MUCH DO THE
CRUISES COST, AND WHAT IS INCLUDED IN THE PRICE?
Current rates are published in our brochure
and on the itinerary page of this web site.
HOW DO I BOOK?
We recommend that you first check
availability of your cruise choice. You will be offered a limited period
option or a close alternative. To confirm your reservation, a deposit of
50% of the total cruise cost must be remitted within the specified period.
The balance is due 6 weeks before the start of your cruise. If you book
less than 6 weeks ahead, you'll need to pay in full right away.
HOW FAR AHEAD IS IT
NECESSARY TO BOOK?
As early as
you can if you're concerned to get your first or second choice cruise.
However, last minute bookings are quite acceptable - the chances are we'll
be able to offer you a cruise somewhere, even at very short notice. If
you're visiting from overseas, allow at least four weeks between
confirming your booking and receipt of documents.
WHO ARE HOTEL BOAT
CRUISES DESIGNED FOR?
People from
all over the world, all walks of llfe and all age groups - from young,
single travellers to senior citizens no longer as agile as they were.
Younger and more active guests generally enjoy helping the crew at locks
and with boat handling.
ARE HOTEL BOAT CRUISES
SUITABLE FOR FAMILIES WITH CHILDREN?
Yes, if you charter the entire boat.
WHAT MEALS ARE
PROVIDED, AND CAN YOU CATER FOR SPECIAL DIETS?
Breakfast,
lunch and dinner. All freshly prepared on board by an accomplished cook
who will be happy to cater for any special needs. But please give at least
two weeks notice to us of your particular requirements.
WHAT WILL I NEED TO
BRING?
Travel light It's an informal holiday so a
large wardrobe is unnecessary Bring casual clothes including a waterproof
jacket, warm sweater for cool evenings, soft-sole shoes for wearing on
board, and comfortable walking shoes for shore excursions and towpath
strolling. A pocket fiashlight is often handy Try to confine your luggage
to one soft suitcase which can be stowed easily as storage space on board
is limited.
HOW DO I FIND THE CRUISE DEPARTURE POINT?
Detailed arangements and travel advice are included in our tour
documentation, together with the boat telephone number.
Information
& Conditions
Responsibility
In these conditions, governed and interpreted according to
the rules of English law, THE COMPANY referred to is UKWH Ltd.
BOOKINGS,
DEPOSITS AND OUTSTANDING BALANCE
We can provisionally reserve cabins for you by
telephone but booking can only be confirmed on receipt of a deposit of
50% of the total cost per person per week. Our acknowledgement and
receipt documentation constitute a legally binding contract between you
and the Company. We will be legally bound to provide the accommodation
as booked. You, in turn will legally bound to pay the balance of the
cost, which must be paid at least 6 weeks before the start of the
holiday. Bookings may not be transferred to a third party without the
permission of the Company.
CANCELLATION
TERMS
If confirmed arrangements are cancelled
within the period shown prior to commencement, or are not cancelled but in
the event are not taken up, the following charges apply:
Up to 45 days 100% of total holiday cost;
46-90 days 50% of total holiday cost; 91 days or more 15% of total holiday
cost. The cancellation period is measured from date of receipt by the
Company of written notification. We strongly recommend that youpurchase
cancellation insurance to cover this fee should you have to cancel for
medical reasons.
OPERATORS RIGHT OF
TERMINATION
We reserve the right to decline a booking without
assigning any reason for so doing. We reserve the right to terminate a
passenger’s cruise, should the person, in our opinion, have placed
themselves, other passengers, the boats or equipment in danger of injury
or damage by ignoring safety advice or instructions of the crew. We also
reserve the right to terminate the cruise of any passenger found smoking
inside the boats, or who, in the opinion of the skipper of the boats
behaves in a manner disruptive to the other passengers. Any refund of
the price of the holiday would be paid entirely at the discretion of the
Company. We reserve the right to cancel any cruise for which there are
insufficient bookings, or if due to circumstances beyond our control, it
has become impossible to carry out the cruise. In such cases, you will,
if possible, be offered alternative dates. Otherwise any sum received
from you will be returned in full but you shall no claim on any account
against us.
WATER
RESTRICTIONS & FORCE MAJEURE
We reserve the right to alter or amend a published
cruise route (or routes) if this is made necessary by canal stoppages,
water shortages, flood, or if we deem this to be in the best interest of
our passengers and crew. We reserve the right to reallocate
accommodation when, in our opinion, it is necessary to do so. You will
have no claim on us and no particular right of cancellation should any
rerouting be necessary. Whilst we make every effort to keep to the
advertised timetables, we shall not be liable for any loss caused to you
by delay, mechanical or electrical breakdown, failure to keep to time or
any cause whatsoever. Should navigational difficulties prevail on the
waterway, the cruise may be rescheduled to commence, divert or terminate
at alternative locations or on an alternative craft in order to
safeguard the holiday. This situation will not be considered grounds for
cancellation of a confirmed holiday.
PERSONAL
ACCIDENT & GUESTS PROPERTY
We shall not be liable for any loss or damage to any
article or personal property belonging to you which may be sustained
during the cruise or whilst the articles are upon the boats or premises
or vehicles belonging to us or our agents. Except in respect of death or
personal injury caused by our negligence, we shall not be liable for any
personal injury suffered by you during the cruise or whilst upon the
boats or premises or vehicles belonging to us or our agents. If we
advise car parking facilities, we shall not be liable for any loss or
damage to your vehicle or its contents. We can take no responsibility
for the consequences of not being informed in writing of your dietary
requirements, food dislikes or any relevant health problems.
GENERAL
Your holiday is fully protected under the EEC
Package Holiday Directive (90/314/EEC). These conditions shall operate
in accordance with English Law and the parties submit to the
jurisdiction of the English Courts. Smoking is not permitted inside the
barge. We reserve the right to levy a surcharge should our VAT rating or
the rate of VAT change after your booking is made. Whilst every effort
is made to ensure the accuracy of the contents of our website and other
publicity materials, we shall not be liable for any inaccuracies that
may occur.
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cruising France - home page
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